Posts tagged ‘implementation’

Is your company using Social Networking?

The more that I meet with clients and network, the more I realize the vastness of the implementation efforts of Social Networking that are out there.  Some have never heard of this (or think they have never heard of it until you probe a little more), some want to but don’t know where to start, some have the tools at their company but no one uses them at all or correctly, some have implemented with a bang and then fizzled and some are in there, doing it and doing it well.  I learn more and more every day on this journey!  Today, I want to ask for your comments and I would love to hear on specific questions…

  • Has your company implemented a Social Networking Solution?
  • Are the employees using it, shying away from it, testing the waters or going crazy using it?
  • What tools and pieces are you using?
  • What works and doesn’t work?
  • Who are the “evangelizers” of it at your office?
  • Do you see any benefit?
  • Did anyone ask you what you wanted in the solution or did it just “appear” one day and you were told to use it?
  • Is your performance appraisal linked into it– for instance you must have so many posts in a forum, or have your own blog, etc?

Just give me some feedback today.  I know what my opinions are BUT I find it fascinating to hear yours and it always amazes me to hear about the good, the bad and the ugly. It helps me to help you and my clients.  Happy Collaborating!


September 17, 2008 at 9:01 pm 6 comments

More than File Sharing

In Michael Sampson’s blog on 8/7 he brings attention to a blog regarding file sharing and collaboration tools.  These blogs ask “How did we get reduced to file sharing?”  It is correct that a primary issue and focus in many implementations was just simply “we cannot find stuff.”  BUT I have seen organizations and business units also use tools like SharePoint, eRoom, etc as the solution to lack of network drive space.  Many times, in a large organization, a busines unit is responsible for paying for their file share/server on the network.  If a business unit is short of funds or just simply doesn’t see the importance of having a storage solution with disaster recovery, folks simply save stuff on their c:/ drive and email files. 

When SharePoint and other solutions came on board, many organizations implemented them as a “corporate solution”.  When business units saw this, they viewed SharePoint, etc. as the “answer” to their storage problems.  With SharePoint being a corporate solution, the drive space was there for the taking!  No longer did they (the BU) have to figure out the storage problem, it was right there and corporate was begging the BU’s to use it, since they had invested in it, so it seemed to be a marriage made in heaven.

Unfortunatetly for these organizations, no one took the time to see what else SharePoint and other solutions could be used for.  No one did any analysis to see what gaps their were in other processes that these tools could resolve.  So, it got reduced to a storage and file share solution for many organizations.

It all goes back to analysis first, then figure out the solution.  Rather than installing the technology solution and then letting business units figure out for themselves how they will use it.  Identify the person with the need–then the solution.

Happy Collaborating!

August 14, 2008 at 7:45 pm 1 comment

Meeting consensus

Implementing any tool is impossible without consensus on the goals and objectives and the features needed on a product.  It doesn’t matter whether it is SharePoint, Q-Task, PBWiki, Basecamp, eRoom, Telligent or ABC Fantastic Collaboration tool–no buy in=unsuccessful implementation.  How many times have you sat in a meeting and walked out the same way you came in?  Not knowing what you were there for, not accomplishing anything and frustrated that another tool or process was going to be looked at and implemented but you had no idea why.  As a professional faciliator (CPF with the IAF) I have had the opportunity to work with groups and help them to gain consensus on goals and objectives on solutions.  Some tips:

  • Have an agenda and make sure everyone knows what it is!
  • Invite the right people to the meeting–not just the decision makers but the USERS of the product.
  • Define the goals and objectives BEFORE deciding on a product.  Use a business analyst to assist with this.
  • Use time limits and ground rules that everyone has agreed to.
  • No dominators; everyone participates.

This is challenging to do.  We all know that if this was easy, we would never sit in another meeting that was torture!  A great thing to do is to bring in a Professional Facilitator.  As a facilitator and business analyst I love to be brought into these meetings!  When I am called into a situation, I have a methodology that I use to get participants to consensus.  People leave feeling accomplished and they know what is next.  They actually smile at the end!  For more information on how faciitation can help you and your business, let me know!  Happy Collaborating.

June 11, 2008 at 8:20 pm Leave a comment