My Collaboration Practices

Recently Brett published a post called “My Personal Collaboration Rules”.  I loved the blog, and it made me think about my own collabortion practices and I did a little comparing in the process.

1. Capture Once– I loved that Brett put that first on his rules.  I have said many a time that the technology will not work for you if it doesn’t replace something or make your life easier.  Who wants to touch things twice?  Waste of time it is then!

2.  Touch it once- Brett called it Process Once– my mantra is “Touch it Once”  It does not matter to me if you are talking an email or cleaning a closet–touch it once. 

3. Resist printing– I must admit printing can be my downfall.  As much as I love the options technology affords me, I must confess that I still love paper at times for reading and for taking notes.  I am trying to clean up my act in this arena however; I am printing less and recycling more but I have a ways to go!

4. Don’t use email to collaborate, use it to communicate.  I really do love this one.  Email is great and I am not a proponent (like some) to do away with it.  BUT let’s use it correctly.  I do fall into the trap at times of collaborating with it; but am a believer in not using it this way.  Use IM,  wikis, blogs, shared workspaces, etc.

5. Links yes, attachements no.  Yes, yes, and yes!

6. Store in a searchable repository.  Sharepoint is a great solution for this along with EMC products.

7. Be a sharer not a hoarder- I think this is easier for some than others. BUT  hoarding information is getting you NO WHERE.  Be the go to person and seek out the go to people.  Stop feeling threatened by giving it away!  Give it away and see it explode!  Ideas blossom once they are out there.  You can’t possible know it all so why not give someone an opportunity to expand on your knowledge and you on theirs!

8. Use real time communication- web conferences, im, etc are great for getting stuff done fast!

Now my added practices:

9. Listen – even when you think you have it 100% correct, listen.  You will probably find out that you really weren’t 100% on and the other person has something worthwhile to contribute.  Afterall collaboration is about the meeting of the minds and ideas right?

10. GO for consensus— again the win/win and consensus mentality makes up Collaboration doesn’t it?  Open Source is a great example.  No one person has all the answers and by working on a collaborative decision by consensus you have the best of lots of worlds and no  one is a loser!

11. Offer up assistance and help.  You know what your niche is–offer it up.  When the tide is turned, someone will offer back to you their expertise.

12. Be a door not a wall.  What I mean by this is be a pathway to information rather than the person that is the block (we can’t, we won’t, etc.).  Keep your door open and let others in.
What about you?  How do you collaborate and keep the CQ going?

Happy Collaborating!

Collaborative Intelligence

I am revisiting a topic that I wrote on in July regarding Collaborative Intelligence.  Today on WWPYCBW, Michael gives some great thoughts on collaboration and it made me think again on CQ or Collaborative Intelligence.  Realizing that others have something to contribute and that you have information worth sharing and ideas that need exploring with others is collaboration.  Even if you don’t have the latest technology, you can collaborate.  Using the “we don’t have xxxxx tool” so we can’t collaborate is just  a poor excuse.  Collaborating is a human skillset. Sure the tools can help (immensly!) but they cannot help if the culture and the collaborative nature of the humans involved is not present.  Picking up the phone, sending a letter (yep there is still the written note), attending or participating in a panel discussion, meeting for coffee if you are in close proximity, etc. open up the communications channels and open up for the sharing of ideas, feelings and knowledge.  Understanding that your thoughts and ideas get better when you share them and you add to them other’s inputs, is what collaboration is all about.  So whether you are chatting with a collegue, tweaking a document that your team is working on in SharePoint, adding to a wiki for a knowledge base or reading blogs and writing blogs, etc., you are increasing the CQ in your life and in the life of your team.  Happy collaborating today!

Collaborative Intelligence-CQ

I have been reading alot about Collaborative Intelligence lately, specifically on Getting Clever Together– i love the concept and it makes total sense to me.  Collaborating starts from the inside and then moves outward.  As I have said in other blog entries, forced collaboration may work but not in the true spirit of what collaboration is.  Collaborative Intelligence or CQ is a “measure” of a teams ability to collaborate.  There are things that can be done to “up” this quotient and to get the team to trust, communicate and truly collaborate together.  Most of us are familiar with IQ or Intelligence Quotient or EQ which is emotional intelligence.  Little to nothing can be done with IQ; some awareness of our EQ can assist us in managing this but CQ is a target that is moving and can be improved (or killed!).  I love CQ because by creating an atmosphere of collaboration, by creating situations that cause teams to communicate and trust each other and just plain get to know each other you can increase their ability to collaborate.  That means smoother projects, more creativity, better exchange of information and just flat out a happier work force or project team. 

This also hits my hot button on facilitation.  As a Certified Professional Facilitator, CQ encompasses everything that I believe about working with teams.  As a facilitator I create an atomsphere of collaboration by creating safety, a process and consensus.  These facets all work together, each an important piece of the puzzle.  AND amazingly the people in the room naturally begin to collaborate and they even LIKE IT!  They will leave the work session happy and with a feeling of accomplishment–unlike anything they have experienced without facilitation.  Talk about “upping” your Collaborative Intelligence Quotient! 

For more on CQ check out the blog referenced above.  For more on Facilitation check out the International Association of Facilitators website or my website.  Happy Collaborating!